Chat that does the work — not chat that only answers.
A guest writes on the website. If it is a booking, the chat asks for the details, puts an offer together, and after they agree it goes to a person. One click finishes the reservation. Live for guesthouse lodging at Penzion Pod Farou (podfarou.cz).
What this chat actually does
Website chat on your organization’s knowledge. Booking and a person’s approval are separate pieces. Chat appears where the account has it turned on.
A real conversation
The guest writes in ordinary language. The chat uses your business knowledge — not a dump of the whole site into the request.
It notices a booking
When the request is a reservation, the chat does not stay in small talk. It switches into the booking process.
It asks for what it needs
Dates, people, a car in the shop, whatever the offer requires — collected in the chat, not in a separate form nobody finishes.
It prepares an offer
Availability and price become a concrete offer the guest can agree with. Nothing is silently written into the calendar yet.
A person confirms with one click
After the guest agrees, a person gets the request. One click completes the reservation. The model does not bypass that step.
When it is a booking
The conversation is not a dead-end FAQ. It becomes a process you can follow — and a person stays in control of the last step.
How it looks in real businesses
Penzion Pod Farou
A guest writes in chat at the guesthouse. If it is a stay, the chat asks for the details, prepares an offer, and after they agree a person finishes the reservation with one click. Knowledge, booking and approval stay in one process. Live on podfarou.cz.
SM Servis
The booking chat is in progress on smservis.cz: when it is a workshop reservation, the chat will collect the details, prepare an offer, and a person will finish it with one click — the same pattern as Penzion Pod Farou, for the workshop.
Bogr výkopy
The same interactive chat and one-click human completion of a booking — planned for earthworks at bogr-vykopy.cz, on the same pattern as Penzion Pod Farou and SM Servis.
Ready to move beyond the chatbot?
Build AI that understands your business, works with your knowledge, follows your processes and can actually finish the job. You decide which actions are allowed, when a person must step in and how much AI usage your organization can consume.